PC12132: Being a record of institutional discomfort with documentation

Description

This document records a formal response by a local authority reframing lawful complaint activity as harassment and proposing restriction of contact in response to sustained documentation.

It captures, in the authority’s own language, how volume of correspondence was treated as a procedural inconvenience, how escalation rights were curtailed, and how safeguarding-related complaints were downgraded without investigation.

The file is preserved exactly as issued.
No commentary has been added.
No interpretation is required.

This is not advocacy.
It is administrative evidence.

What this file contains

• A written response acknowledging multiple complaints and external referrals
• Explicit characterisation of complaint activity as “bordering on harassment”
• Refusal to progress a safeguarding complaint to Stage 2
• Threatened limitation of future contact with the council
• Primary-source language relevant to procedural fairness and retaliation analysis

Why this matters
This document demonstrates how complaint mechanisms may be repurposed to manage scrutiny rather than investigate it, and how process can be used to discourage continued record-making.

It is preserved for judicial reference, regulatory review, and institutional study.

Format
PDF • original formatting • citation-ready

Filed without embellishment.
Released without persuasion.

Because when an institution reveals itself, the correct response is to archive it.